How can we help you?

How long does a session last with Ploom AURA?

The session duration with Ploom AURA is approximately 5 minutes.

Discover Ploom

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Compatible Sticks

Can I use another brand's sticks with my Ploom?

Warranty & Replacement

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Accessories

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Device Registration

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Tips & Troubleshooting

Ploom Club

What's Ploom Club?

Ploom Support

How do I get in touch with the Ploom Consumer Care team?

Refer a Friend

How do I share my referral code?

Account Access

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Travelling with Ploom

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