Ploom Refer a friend program with picture showing a couple talking about their Ploom Aura devices
Refer a Friend

Ploom Is Even Better Shared

Amplify the experience of Ploom by inviting a friend to join you. Ploom Club points for you. More for everyone.

 

 

*Must be an adult nicotine product user

Ploom experience is better shared, so we've made it easy to invite friends to join you. You'll earn 500 points.

How it works
Get your code

Get your code

Log in to your account and find your referral code on your Account Dashboard.


Refer a friend

Refer a friend

Share your referral code with adult nicotine user friends. Ask them to enter your code when creating a Ploom account, when making their first purchase, or on their Account Dashboard.

They make their first device registration

They make their first device registration

Once they complete their first order, which must include a device, you'll automatically receive 500 points as a thank you. T&Cs apply.

*THESE PRODUCTS ARE NOT RISK-FREE AND DELIVER ADDICTIVE NICOTINE. THEY ARE INTENDED FOR USE ONLY BY PERSONS AGED 18 AND OVER.

Unlock referral bonus rewards

On top of the 500 points you receive for each friend* you successfully refer, you can also earn bonus points.

Refer 1 friends: 500 bonus points

Refer 2 friends: 500 bonus points

Refer 3 friends: 500+100 bonus points

To learn more about our referral program's milestones, please visit the Ploom Club Terms & Conditions

*These products are not risk-free and deliver addictive nicotine. For use only by persons aged 18 and over.


Two women looking at a smartphone together on a waterfront terrace

What can I use my points for?

You can redeem your points for exciting rewards, experiences. As you earn points, you'll rise through the tier levels - from Silver to Gold to Black - unlocking additional tier-level-exclusive benefits and rewards as you progress.

Ploom Club allows you to experience instant rewards

Invite a friend

Share your code and make your adult +18 friends' first Ploom device register even more of an experience. You'll get 500 points as a thank you. T&Cs apply.

Earn points when you refer a friend to Ploom.

Join Ploom Club Today

Ploom Club members receive rewards for referring adult nicotine product user friends, making purchases and more. The more you experience, the more rewarding it gets. Join now and get your existing level benefits right away.

Top Refer a Friend FAQs

More Refer a Friend FAQs

Every time you refer a friend* to try [Ploom X / Ploom X Advanced / Ploom AURA] through the Ploom referral program, you'll both be rewarded. Your friend will receive XX% off their first online or in-store** order, which must include a Ploom device. You will receive [XXX points / LOCAL NO PLOOM CLUB REWARD] when they've completed their first device order. *Your friend must be an adult nicotine product user of legal age in Norther Cyprus and a new customer to Ploom. Visit the Refer a Friend page for more information on rewards and read the Refer a Friend Terms & Conditions. **Check our Store Locator for participating retailers before visiting. [NOTE TO MARKETS #1 - MGM is only valid on the newest device available in the market. So above, markets should adapt [Ploom X / Ploom X Advanced / Ploom AURA] in the first line to only have the name of the newest device model they sell.] [NOTE TO MARKETS #2 - In the line ""You will receive [XXX points / LOCAL NO PLOOM CLUB REWARD] when they've completed their first device order."" markets WITH PLOOM CLUB should choose the ""XXX points"" option and markets that have REFERRAL WITHOUT LOYALTY should update the text in the brackets to reflect the reward you give the godfather for referral without loyalty in your market. Monetary equivalents should be used in countries where legally required.

If you've got an account with us, you can find your Ploom referral code on your Account Dashboard, My Referrals page, or the Refer a Friend page. If you don't have an account yet, you'll need to create one to get a referral code.

Copy your personal referral code from your Account Dashboard, My Referrals page, or the Refer a Friend page. Send the code to as many friends* as you'd like via email or direct message. Please do not share your referral code publicly on social media posts or forums. If you don't have an account yet, you'll need to create one to get a referral code. *Your friends must be adult nicotine product users of legal age in Northern Cyprus and a new customer to Ploom. Visit the Refer a Friend page for more information on rewards and read the Refer a Friend Terms & Conditions. [NOTE TO MARKETS: Depending on what is available on your specific market, please add other channels that could be available for referral code sharing].

To redeem XX% off your first online order using your friend's referral code, you must first create a Ploom account. You have the option of entering your friend's referral code when creating your Ploom account, at checkout when you make your first purchase, or on your Account Dashboard. You can also redeem your first-order discount in participating Ploom stores during checkout. Make sure to check our Store Locator for participating retailers before visiting. Visit the Refer a Friend page for more information on rewards and read the Refer a Friend Terms & Conditions.

For each friend you refer through the Ploom Refer a Friend program, you'll receive [XXX points / LOCAL NO PLOOM CLUB REWARD] when they make their first Ploom purchase, which must include a device. Every time you reach a new milestone for the number of friends you've referred, you will receive additional bonus [points / LOCAL NO PLOOM CLUB REWARD]. Your bonus will increase with each milestone you achieve. Visit the Refer a Friend page for more information on rewards and read the Refer a Friend Terms & Conditions.

If you have rewards club questions to reach out to us at ploomclub@ploom.com and someone will be able to help you Monday to Friday 9-5 pm.