How can we help you?

How do I know when a session ends?

You can use up to three sticks consecutively with your Ploom AURA. This can be done with Automatic Start either on or off.

**With Automatic Start on:**

1. After finishing a session, remove the used stick.

2. Close the cover and allow the used stick to cool down before disposing of it.

3. Open the cover and insert a new stick.

4. Your device will vibrate and heating will start automatically.


**With Automatic Start off:**

1. After finishing a session, remove the used stick and allow it to cool down before disposing of it.

2. Insert a new stick and press the button area.

3. Your Ploom AURA will vibrate and begin heating.

4. ≥20 sticks under ambient conditions of 25°C. The number of sticks usable per charge may vary depending on the heating profile, battery wear, and actual conditions of use.