How do I get in touch with the Ploom Consumer Care team?

To receive technical support, ask a question, or simply share feedback, you can contact the Ploom Consumer Care team during working hours.

You can reach us through the following channels:

Phone: 0392 444 75 66  

Email: <ploom@trnc.ploom.com>  

Working hours: Weekdays 08:00 – 22:00  

Weekends 10:00 – 18:00